At Cooling Solutions, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with us as a distributor of ebmpapst, HICOOL, and other cooling fans and blowers. By engaging with our services or visiting our website, you consent to the practices described below.

1. Information We Collect: We may collect personal information such as your name, email address, phone number, company details, and billing/shipping information when you place orders, submit inquiries, or interact with our website. We also collect non-personal data, such as browsing behavior, via cookies and analytics tools to improve our services.
2. How We Use Your Information: Your data is used to process orders, respond to inquiries, provide customer support, and communicate product updates or promotions. We may also use anonymized data for business analytics to enhance our offerings.
3. Sharing Your Information: We do not sell or rent your personal information. We may share your data with trusted third parties, such as suppliers (e.g., ebmpapst, HICOOL) for order fulfillment, shipping providers, or payment processors, only to the extent necessary to complete your transaction or comply with legal obligations.
4. Data Security: We implement reasonable security measures, including encryption and secure servers, to protect your personal information from unauthorized access or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
5. Your Rights: You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at +91 94444 07700.
6. Cookies and Tracking: Our website uses cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.
7. Third-Party Links: Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy: We may update this Privacy Policy periodically. Changes will be posted on our website, and the updated policy will apply to data collected after the effective date.
9. Governing Law: This Privacy Policy is governed by the laws of India. Any disputes will be resolved in the courts of [City, State, e.g., Mumbai, Maharashtra].

For questions or concerns about this Privacy Policy, please contact us at +91 94444 07700.